Max
Designs and operates shows and leads product development.
Contact our team
Showfile, license, update, or not sure which tier fits? Pick your topic and write to us where you already are.
Product support
Walkthroughs on YouTubeSetup, workflows and new features on video. Pick a topic above for a more specific tip.
Your order number, your MA3 software version and your showfile version and tier (e.g. V2.4.1 PRO).
ma3plugins@mblightarts.de
Best for longer questions. Attach screenshots, showfiles and logs.
Lighty, our AI assistant, answers right away and hands you over to the team whenever you like. The team usually replies within 2–4 days, in English, German, French and Spanish.
Projects, production and everything elseLighting design, planning and operating, collaborations and business questions. No product support at this address.
info@mblightarts.deWrite to us
Our team
Every message is answered by one of the four of us.
Fabian
Leads software development and the technical foundation.
Chiara
Answers your messages, runs the back office and our channels.
Jan
Builds features and helps when something doesn’t work as it should.
Quicker than writing to us
Most answers are already here.